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Pontstraat 23, 9690 Kluisbergen (Belgium)

+32 (0)499 42 54 91

WARRANTY

WARRANTY POLICY

CUORE warrants its products to be free from manufacturing defects for a period of two years after original date of purchase. This warranty only applies to the original owner and is not transferable.

The seller is obliged to guarantee the item sold against latent defects which render it unsuitable for its intended usage, or reduce this usage to such an extent that the buyer would not have purchased the item, or that he would have purchased it only at a lower price if he had known the latent defects existed.

WARRANTY LIMITATION

The CUORE warranty covers exclusively the manufacturing defects of its products and excludes, notably, from its scope of application any damage, prejudice and, more generally, any direct or indirect consequence which would result from bad use or failure to respect user instructions, the lack of maintenance or a non-conforming use of the product.

The CUORE warranty does not cover parts that are subject to normal wear and tear.
Wear and tear parts are subject to damage as a result of normal use and riding in conditions / usage
for applications other than recommended.

Wear and tear parts are identified as:

  • Brake pads

  • Brake surface of tubular and clincher rims

  • Ball bearings

  • Freewheel body

5 YEAR CRASH REPLACEMENT SERVICE FOR FIRST OWNERS (WHEN NOT WARRANTY RIM)

Al our full carbon wheels from 2017 are under the crash replacement of € 200,00 for one new wheel.